Best Western Plus Estevan Inn Suites — Lodging in Estevan

Reviews of Best Western Plus Estevan Inn Suites

• Alex

  Added 2016.08.15

  Special shoutout to the ladies in the kitchen in the morning! Bringing fresh cookies, they are beautiful souls. Much love to the housekeeping who gave me extra kcups because I didn't like the coffee downstairs.
• Hunter

  Added 2016.08.06

  Good spot. Bar& grill out front. Pool
• Samantha

  Added 2016.03.11

  Free breakfast with a cheery good morning from the preparer who makes sure the tables are cleared and clean. I am health conscious and a strict vegetarian, so the choices are limited. Bananas, oranges, apples, thawed frozen peaches and a strawberry sauce (last two are a nice touch, but intended for the cook-it-yourself waffles). Good variety of juices. Brought my own cereal and soy milk.
• Samuel

  Added 2016.02.13

  Other choices: Three sugar-laden dry cereals and Kellogg's raisin bran, as well as instant oatmeal. Yogurt. Cow's milk. Standard high-fat high-cholesterol scrambled eggs/omelet and bacon/sausage, as well as a potato product. Breakfast sugar pastries, muffins, bread (white & brown, but no whole grains), white bagels.
• Miguel

  Added 2015.09.16

  We were in town for a funeral and I don't think they knew it, but everyone was so kind and lovely, it really made things easier.
• Andrew

  Added 2015.02.12

  Stayed four nights on company business. Staff are very friendly and accommodating. I was upgraded when I called to register, so had spacious room with kingsize bed, desk, sofa bed and a nice kitchenette (good sized fridge, microwave and small electric range with oven). The room was immaculate and very comfortable.
• Cody

  Added 2015.02.01

  Exercise room has elliptic, bike, treadmill and weights--all equipment in very good condition. Pool and hot tub are well kept, but pool is too small for swimming lengths.
• Cole

  Added 2013.12.27

  The process started shaky but ended well. I booked online and had 2 pets with me. When I got there the person behind the desk had some issues with knowing how to charge the card for the dog fee since I had prepaid online through orbitz. The room was very nice and clean. The lady working the breakfast the next morning was clearly in a bad mood and made sure she showed it. We were a little late to breakfast (but it was still open per their posted hours) because my wife was incredibly sick but the kids and I were just grabbing something quick to take back to the room. When she saw me getting orange juice from the machine at exactly 10am she made sure I knew that I was not allowed to use that past 10 then quickly got out her key and locked the machine while I was standing there. Although that is a small thing it has been over a week and that attitude will be a cloud over the breakfast service received. The most unfortunate thing was that we accidently left my wife's new diamond earrings in the room when we checked out. We realized it when we were about an hour down the road and then called the hotel to let them know and to ask them to ship them to our destination. After an email confirmation so they would have written proof we authorized a charge on our card for shipping they told us that nobody had yet been in the room and they would go get the earrings then ship them to us. After no response three days later I called them to get the tracking number. They didn't seem to know what I was talking about so the manager was supposed to call me that night. No call. I called again two days later and talked to someone else who did seem to know what was happening but didn't have a tracking number. She promised to call me back after a few minutes of digging. She did and informed me that the hotel had found our diamond earrings exactly where we said they were and then lost them before they shipped them back. The obvious disappointment here is that they had the earrings and lost them. They were a gift I'd given my wife the night before for our next step in life and a move to the US. They said they would call me back after a few days because they were contacting main office to see if they could make it right and asked me to send them a receipt for the earrings. After a few days they did send me the money which is greatly appreciated. Although there were some bumps along the road, ultimately they did try to make it right once the correct people were involved. The management would benefit by having a bit more personable staff actually working with the customers such as front desk and breakfast. I would stay here again because of their willingness to take responsibility for losing the earrings once they had them and their willingness to make it right.
• Evan

  Added 2013.10.24

  Spent two nights with novice age hockey team in your hotel. There were other teams in the hotel, lots of kids, busy hallways, pool area and lobby. The staff was fantastic, let the kids play and the parents visit. Lots of comments that the kids memories from that weekend will be all about the time spent at the hotel and nothing to do with hockey! Thanks