Prairie Animal Health Centre — Veterinary Care in Estevan

Reviews of Prairie Animal Health Centre

• Charles

  Added 2016.02.18

  Have left my dog fíonn a few times .. he's always happy to go back . Staff are very friendly and polite .. wouldn't hesitate recommending here
• Adam

  Added 2015.01.11

  Long review.
• Seth

  Added 2013.12.26

  Staff is friendly and knowledgeable. Facility is clean. Good selection of treats for spoiling the dog after the apt. Easy to get reasonable time apts that fit in schedule. Like the reminder emails to help keep track of necessary yearly pet health apts.
• Anthony

  Added 2013.07.07

  About 1 year ago, I came home from work to find my golden retriever vomiting, nauseous, and lethargic. He couldn't keep anything down, not even water. He was vomiting every 20 minutes. I took him to the 24 hour vet clinic and discovered he needed surgery as he had a blockage in his intestines. The vet wanted to do surgery right away, but I could not afford the surgery all in one. She was very helpful and told me to call TMZ in the morning to see if they would do a payment plan. I did as she said and called right in the morning, as the vet from the 24 hour clinic sent over the x-rays. The lady I spoke to told me they would not even look at him unless I had the money up front. They wanted $2000 to start, when I was quoted $1300 at the place in Regina. She told me $2000 would be a start as they didn't know what they were getting into (even though they had all the x-rays, labs and test results from the previous night). I told her I could afford some upfront but not all at once. She explained to me that that was not an option. Once I told her I was going to call around, she told me she highly doubted anywhere would do payment plans, so I could either pay them or let him go. Once I was too shocked to answer, she proceeded to tell me to hurry up and call them back as they have other sick animals that need their attention and they can't put anything on hold for one dog (even though I never asked them to). Now, I do understand business, and I understand not being able to offer payment plans, but to tell me to either find the money or let him die, as no other vet will offer this service is absolutely beyond me. And then to proceed to get upset with me as I want to try to call different places (as I was grasping at straws at this point because I needed to find a way to save my dogs life) made me so angry I could barely speak to her. I called my sister who lives in Beinfait, and she called her vet and explained our situation. PAHC told me to get in my car and drive to Estevan as quickly and safely as possible. When I brought up the concern about money, they told me not to worry, they have payment plans they would get me for cleared on the way up, but the most important thing to them was Kane. I arrived, Kane went for surgery, everything went well, and because of them, he is still here with me today. I will continue to drive to 2 hours to see them for everything, including his shots. They made time for him, and they made sure we were well looked after. When I thought I had 0 options left, they came through for me and shed a tiny bit of brightness on one of the worst days of my life. I will forever be thankful to these people. Thanks to them Kane will be celebrating his 3rd birthday this June! Amazing, amazing place.